Cancellation
We accept order cancellation before the product is shipped or produced. If the order is cancelled, you will get full refund. We cannot cancel the order if the product has already shipped out.
Returns policy
We hope you're delighted with your order. We understand that sometimes you would like a refund. As long as an item fits the requirements in this policy, we accept the return and give a refund in US dollars.
Conditions of Return
If the order has already been delivered, a return must be made within 30 days from the date of delivery. You will need to provide the original receipt and pay a service fee for the refund.
| Package status | Service Fee |
| unopened | 5% |
| opened, unused | 10% |
| opened, used | 15% |
Note: The percentage of the service fee will be calculated based on the total price of the order, including tax and shipping costs. Exchanging a product after delivery is not allowed.
For products purchased from Online Official Store of Amazon, AliExpress and other Platforms, please refer to the return & refund policy of the platform. For more details, you can contact the seller to confirm specific terms and conditions.